Passwords
Use a password manager like Bitwarden (free and open source). Let it generate unique passwords for every account. Never reuse passwords across sites — one breach exposes all your accounts if you do.
Two-Factor Authentication
Enable two-factor authentication (2FA) on every account that offers it — especially email, banking, and social media. An authenticator app like Google Authenticator or Authy is more secure than SMS codes.
Recognizing Phishing
- Check the sender's email address carefully — not just the display name
- Hover over links before clicking to see where they actually go
- Be suspicious of any message creating urgency or fear
- When in doubt, go directly to the organization's website rather than clicking the link
Keeping Software Updated
Most successful attacks exploit known vulnerabilities that patches have already fixed. Keep your phone, computer, and apps updated. Enable automatic updates where possible.
Protecting Your Mail
Identity theft through stolen mail remains common in dense residential areas. Use a locked mailbox if possible, opt for electronic delivery for sensitive accounts, and check your credit report annually at annualcreditreport.com.
Report a Scam
If you or someone you know has encountered a scam, report it. Ktown Team tracks patterns, issues multilingual alerts, and notifies the community when a new threat is circulating.
- Report through the platform's feedback tools
- Contact the cybersecurity hotline staffed by multilingual volunteers
- For financial crimes, also report to the FTC at reportfraud.ftc.gov and to California's Department of Justice
Early warning is neighborhood-level cybersecurity. One report can protect hundreds of neighbors.
Learn More
- Full Digital Safety Guide — Community-specific threats and protections
- Workshops — Hands-on training sessions
- Security — How we protect the platform
- FAQ — Common questions answered