What You Collect and Why
What info do you actually collect from me?
Only what we need to make things work -- your basic contact details and whatever you choose to share when using our services. We use it to process applications, handle referrals, and make the platform better. That's it.
Are you selling my data?
No. We don't sell your personal information. Not now, not ever. Your data exists to power the services you signed up for, nothing else.
Your Data, Your Call
How do I see or delete my data?
Head to your account settings -- you can view, edit, or delete your data right there. You can also reach our privacy team directly at [email protected] and we'll take care of it.
What rights do I have over my own data?
You're in control. Here's what you can do:
- See everything we have on you
- Fix anything that's wrong
- Ask us to delete it all
- Tell us to stop processing it
- Get a portable copy to take with you
How We Keep Things Safe
What are you doing to protect my information?
We take this seriously. Here's what's in place:
- Industry-standard encryption across the board
- Tight access controls so only the right people see the right things
- Regular security audits -- we don't just set it and forget it
- All sensitive data is encrypted at rest
Retention and Sharing
How long do you keep my data?
Only as long as we need it to provide our services, or as long as the law requires. Want it gone sooner? Just ask.
Do you share my data with anyone else?
Only when it's necessary to deliver the services you asked for -- like processing an application or making a referral -- and only with your clear consent.
If Something Goes Wrong
What happens if there's a data breach?
We have a response plan ready to go. If a breach ever happens, we'll tell you promptly and take immediate action to limit any damage. No hiding, no delays.
Opting Out
Can I say no to data collection?
Some data is needed for the basics to work, but you can opt out of the rest. Drop our privacy team a line and they'll walk you through your options.
How do I keep up with changes to your privacy practices?
We update our privacy policy when things change and we'll notify you about anything big. You can also check the data.ktown.team dashboard anytime for the latest.
Still Have Questions?
If we didn't cover it here, head over to ask.ktown.team where you'll find:
- Over 150,000 community questions and answers
- The option to ask something new
- Current info on everything Ktown Team offers
Your privacy matters to us -- genuinely. We're here to be upfront with you and make sure you feel good about using Ktown Team.