What You Can Request

You can submit any of the following requests through this page or by emailing [email protected]:

  • Download my data — Get a portable copy of everything we have
  • Correct my data — Fix something that is wrong or outdated
  • Delete my data — Request permanent removal of your information
  • Ask a question — Anything about your data, privacy, or this portal

How It Works

  1. Choose a request type — Pick one of the options above and email us or use the form when the portal goes live
  2. We verify your identity — Quick confirmation to protect your data
  3. Completed within 30 days — Usually much sooner

Direct Contact

  • Email: [email protected]
  • Response time: Within 2 business days
  • Languages: Korean, Spanish, English, and 17 more
We always reply to a real person. No chatbots, no auto-responses that go nowhere.

Recent Requests

Here is what recent activity looks like on the platform:

  • Data export — Completed, 2.4 MB (Mar 22)
  • Profile correction — Completed (Mar 10)
  • Privacy question — Answered (Feb 28)