Data Inventory
Here is exactly what we collect, why, and how long we keep it:
- Contact info (name, email, phone, address) — Used for communication and program delivery. Retained while your account is active.
- Login data (device type, IP, session info) — Used for authentication and security. Retained for 90 days.
- Program data (applications, enrollment, status) — Used for service delivery and matching. Retained for program duration plus 1 year.
- Preferences (language, communication, consent) — Used for personalization. Retained while your account is active.
- Usage data (pages visited, features used) — Used for platform improvement. Anonymized after 30 days.
- Health data — Never collected.
What We Never Do
- We never sell your data
- We never share without your consent
- We never track you across other sites
- We never use your data for advertising
How We Minimize
We create one-way hashes of your info instead of storing complete profiles. For example, an email address like [email protected] becomes an irreversible string like a3f8...c21d. This lets us match you to programs without exposing your details. A phone number goes through the same process. The original data is not recoverable from the hash.
We do not build profiles. We build hashes. Your identity stays yours.
Your Controls
You are always in charge of your data:
- Visit the User Rights Portal to manage consent and exercise your rights
- Contact us to ask questions or make a request
- Use your dashboard to see everything we have about you